At 5:30am the tv decided not to work at all with the remote. We'd switched over to ATT U-verse and I loved it until a week or so ago. At that time I'd had to reset the box but lost the guide and other features. Now this morning when I turned on the TV everything was in Spanish and soon after nothing would work.
I reset the receiver box but nothing. I then called AT&T but had to talk to the computer, I hate talking to a computer. I yelled at the computer to no avail of course. It tested the remote told me the remote was fine and then hung up on me.
I called AT&T back this time telling the computer that the problem was the TV and finally got a live person. In the meantime I'd uplugged the box again then plugged it back in and now I just had the logo on the TV screen. The remote did nothing. The guy, who actually spoke english, asked what had happened so I was giving him a blow by blow account of my woes. After I'd given him the details of all that had quit I just pushed the guide button and wouldn't you know everything worked perfectly. It appears that I wasn't letting the receiver reboot completely so it never had time to reset.
I had to laugh, of course everything would work perfectly with the technician on the line! Now if only all of the other broken items would repair themselves.
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